BIXI

From station to station
Take. Ride. Return.

BIXI is Montréal’s new public bike system. It’s the bike that’s really an alternative means of urban transport. Accessible to everyone, 24 hours a day, 7 days a week, three seasons of the year, from May to November.

Take one when you need one, and leave it any station when you arrive at your destination. For a trip on the fly or as part of your daily routine – go BIXI!

The three seasons of BIXI

The stations are installed progressively in the spring, starting at the beginning of May, depending on weather conditions. Stations are kept in service until the end of November before being removed from the streets during harsh winter months.

24-hour access

Gives you the right to an unlimited number of trips in a 24-hour period. For each trip, the first 30 minutes are free! Usage fees will be charged for longer trips (see fee structure).

1.
Go to the pay station and choose the icon representing a bike, then read and accept the usage contract.
2.
Pay by inserting your credit card (Visa or MasterCard). A hold of $250 is placed on your credit card. Your credit card serves to identify you as a user, so maximum two 24-hour access can be charged to your credit card at any one time.
3.
Print or post your unlocking code on the screen. It is valid for 5 minutes. If you take longer than that, go to step 8.
4.
Enter your unlocking code on the keypad of the bike dock of your choice.
5.
When you see the green light turn on*, pull the handlebars firmly toward you to release the bike.
6.
Your 30 free minutes start now!
7.

Return the bike to any BIXI station. Push the front wheel firmly into any empty bike dock.

IMPORTANT: Make sure the green light turns on* after having locked in the bike. You must wait 5 minutes before taking out another bike.
8.

To obtain a new unlocking code during the 24-hour period, start over at step 1 and insert your credit card again: the system will recognize it and no supplementary fees will be charged to your card.

* In case of difficulty, try another bike dock or call customer service at 514-789-BIXI (2494).

BIXI subscribers (1-year and 30-day)

Simpler, faster, more economical. You get the right to an unlimited number of trips, with the first 30 minutes free for each trip, a BIXI-key and a personal Web space My BIXI space. Usage fees will be charged for longer trips (see fee structure).

1.
Insert your BIXI-key directly into the bike dock of your choice. No need to use the pay station.
2.
When the green light turns on*, pull the handlebars firmly toward you to release the bike.
3.
Your 30 free minutes start now!
4.

Return the bike to any BIXI station. Push the front wheel firmly into any empty bike dock.

IMPORTANT: Make sure the green light turns on* after having locked in the bike. You must wait 5 minutes before taking out another bike.
5.
At any time, check out information about your trips at your BIXI space.

* In case of difficulty, try another bike dock or call customer service at 514-789-BIXI (2494).

A bike that is not properly locked in remains your responsibility and could cost you additional charges. So be careful! If the bike fails to lock in properly after repeated tries, choose another bike dock or call customer service at 514-789-BIXI (2494) or at 1-877-820-2453 to notify us of any defect.

No spaces available to return your bike? No reason to panic.

Identify yourself at the pay station with your credit card to obtain an extra free 15 minutes to give you the time to get to another station.

Your bicycle is damaged?

Just lock your bike in at a bike dock and notify us of the situation by pushing this button so a technician can take care of the problem. In case of difficulty contact customer service at 514-789-BIXI (2494) or at 1-877-820-2453.